On-Premise Exchange Server Migration


At A Glance



Renowned Health Care Industry in UAE



Migration from Exchange 2010 to M365 Cloud


Solution Implemented

On-Prem Exchange 2010 to Microsoft 365 Cloud

Customer Objective:

  1. To simplify global branches connectivity and IT infrastructure management
  2. To deploy a solution for more computing power for their IT systems
  3. To improve employee productivity in a rapid scaling environment
  4. Exchange Server 2010 reached its end of support on October 13, 2020 so wanted to Migrate all 500 users to Microsoft 365.
  5. Technical support for problems that may occur.
  6. Bug fixes for issues that may impact the stability and usability of the server.
  7. Bug fixes for issues that may impact the stability and usability of the server.

Why Microsoft 365 Cloud Solution?

50 GB of Mailbox Size, Archiving, Microsoft Teams
SharePoint Online
Office 365 Desktop applications such as word, PowePoint, Excel etc..
Anti threat protection, Data loss prevention and much more

How GetMax did it?

  1. Understood the customer challenges by detailed in-depth discussions with their IT team.
  2. Architect a technical implementation solution for G-suite migration and presented the solution to the IT team on Microsoft Teams.
  3. Final presentation of approved solution to their management team on Microsoft Teams and getting a sign-off for the project.

Things considered while full-hybrid migration:

  1. They are suited to organizations with more than 100 mailboxes.
  2. We set up directory synchronization using Azure Active Directory (Azure AD) Connect between their on-premises Active Directory servers and Microsoft 365.
  3. Users were able to sign in to their Microsoft 365 mailbox with same login credentials which they used when they signed in to the local network. (This functionality required Azure AD Connect with password synchronization and/or Active Directory Federation Services).
  4. Users need not set up a new Outlook profile on most of their devices, although some older Android phones might need a new profile neither would have to redownload their email.
With the Microsoft 365 cloud, the company achieved seamless migration and cloud connectivity across the entire organization for their employees to store and share information over cloud from anywhere as well as take and manage data backups for recovery or restore. Also, to keep maximum productivity of operations, speed up project planning and centralized connectivity for their global offices, the company adopted Microsoft 365 for its management and IT staff in UAE. The company already relied on Microsoft Office, and there are hundreds of devoted employees at the company, so Office 365 in a Microsoft 365 package was a natural choice. In 2021, the company moved to Microsoft 365 Cloud. Migrating a global healthcare industry comprising of mor than 500 users to the cloud was very ambitious, and every step involved rewriting and redesigning. Partner GetMax DMCC was instrumental in rolling out the Microsoft side of the services. “Everything we are doing is new,” explains their IT Head , “so it has been not just a learning curve, but a impact on our organizational growth as well.” The greatest benefit is the integration of all users communication and collaboration seamless while freeing employees to work from anywhere. For a company that works 24/7 across time zones, the productivity and efficiency increases are significant, with time and cost savings to match.