Dynamics 365 Business Central

Unify finance, sales, service, and operations effortlessly with a solution trusted by over 30,000 small and midsize businesses

Comprehensive Business Management

Tranform Business Operations

Boost productivity

Work seamlessly with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams. This integration reduces data entry and minimizes the need to switch between applications, enhancing productivity and efficiency. By streamlining your workflow within a familiar and cohesive ecosystem, you can focus on what matters most—driving your business forward.

Automate and improve process

Leverage next-generation AI and automated workflows to streamline processes, accelerate tasks, and enhance decision-making. By integrating advanced technologies, you can improve efficiency, reduce manual effort, and gain valuable insights, enabling your business to operate more effectively and respond quickly to changing demands.

Get world-class Security and compliance

Protect your data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption. Ensure your sensitive information is secure and accessible only to authorized personnel, providing peace of mind and safeguarding your business against potential threats.

Make data-driven decisions

Break down data silos and access business intelligence seamlessly with real-time dashboards, flexible reports, and role-specific KPIs. Empower every team member to make informed decisions based on up-to-date insights, driving efficiency and collaboration across your organization.

Improve Financial Performance

Control Financial Data

Efficiently manage your finances from end to end with comprehensive features, including budget oversight, accelerated month-end and year-end close processes, automated bank reconciliation, unlimited dimension tracking, and fixed asset management. With these capabilities, you can streamline financial operations, optimize resource allocation, and maintain accurate records to support informed decision-making.

Forecast cash flow

Generate precise cash-flow projections by leveraging AI to analyze your business's financial position. With advanced data analysis capabilities, you can gain valuable insights into future cash flow trends, enabling proactive decision-making and effective financial planning to support your business's growth and stability.

Enhance Financial Performance

Empower your decision-making process with robust reporting capabilities, enabling ad-hoc analysis on any dataset using analysis mode. Seamlessly connect to Excel and Microsoft Power BI for comprehensive insights, allowing you to make more informed and profitable decisions that drive business success.

Expand into global markets

Effortlessly manage global operations with support for multiple currencies, languages, exchange rates, consolidations, intercompany transactions, and tax regulations. With these comprehensive capabilities, you can navigate diverse financial landscapes seamlessly, ensuring compliance and accuracy across all aspects of your business.

Boost Sales And Service

Surface High-Value Opportunities

Efficiently track customer interactions and receive guidance on the most lucrative upsell, cross-sell, and renewal opportunities. By leveraging insightful data analysis, you can maximize revenue potential while fostering strong customer relationships, ensuring sustainable growth and long-term success for your business

Accelerate Sales Processes

Elevate customer care by seamlessly managing the entire sales process within Outlook. Deliver superior outcomes with integrated service operations, ensuring a cohesive and efficient approach to customer engagement that drives satisfaction and loyalty.

Deliver Exceptional Service

Facilitate a seamless transition from sales to service, efficiently tracking customer returns and repairs, and effectively managing service agreements to surpass customer expectations. By integrating sales and service operations, you can ensure a holistic approach to customer satisfaction and retention, fostering long-term loyalty and business success.

Elevate Your Customer Journey

Enhance your customer experience by integrating Dynamics 365 Sales, Customer Service, and Field Service. Seamlessly connect sales, service, and field operations to deliver a unified and exceptional customer journey, fostering satisfaction and loyalty across every interaction.

Facilitate Project Success

Inprove Project Costing

Optimize resource utilization by strategically planning capacity and sales, ensuring your resources are allocated efficiently to meet demand. Track customer invoicing against both planned and actual costs to maintain accurate financial oversight and improve operational efficiency. This comprehensive approach enables you to better manage your resources, enhance profitability, and deliver consistent value to your customers.

Optimize Resource Levels

Efficiently manage resource utilization by planning capacity and sales to align with demand. Accurately track customer invoicing against planned or actual costs to ensure financial precision and operational effectiveness. This approach enhances resource allocation, profitability, and overall business performance.

Drive Project Profitability

Efficiently track project progress and performance with real-time business intelligence, providing valuable insights into key metrics such as status, profitability, and resource utilization. With this data at your fingertips, you can make informed decisions to optimize operations, identify areas for improvement, and drive strategic growth initiatives. Stay ahead of the curve and ensure project success with timely, actionable insights tailored to your organization's needs.

Enhance Team Productivity

Empower your employees to do their best work with role-based access, ensuring that each team member has the right level of permissions to perform their tasks effectively. Foster seamless collaboration by sharing links to projects directly within Microsoft Teams, enabling teams to access project information and collaborate in real-time. With this integrated approach, streamline workflows, enhance communication, and maximize productivity across your organization.

Dynamics 365 Business Central Download

Experience the Business Central Difference

Reclaim time for important work

Work smarter with Microsoft Copilot in Dynamics 365 Business Central

In the fast-evolving AI realm, Dynamics 365 Business Central leads the pack, equipping 30,000+ SMEs with game-changing innovations. Powered by next-gen AI, Microsoft Copilot streamlines workflows, boosts productivity, and fosters creativity. With nine out of ten people seeking easier task automation, Copilot liberates time for meaningful work.

Unlock creativity with marketing text suggestions

Copilot in Business Central helps product managers to banish writer’s block and drive sales with compelling AI-generated marketing text suggestions. Using key attributes already in Business Central like color and material, Copilot can create product descriptions in seconds tailored to your preferred tone, format, and length. Once you’ve made any adjustments, you can easily publish to Shopify or other ecommerce platforms with just a few clicks

Simplify the sales order process

Creating or updating customer orders can be a tedious process, often requiring repetitive lookups or navigating through extensive product catalogs. To quickly add items to a sales quote or order, Copilot enables you to describe the goods or services needed, paste in relevant details from an email, or reference a previous order. Based on your prompt, Copilot then suggests line items from your product catalog. By streamlining the order taking process, Copilot frees time for sales teams to focus on building relationships and delivering exceptional customer experiences.

Automate workflows quickly and easily

Reconciling bank transactions has traditionally been a time-consuming monthly task, especially with complex scenarios where multiple charges consolidate into a single transaction. Copilot in Business Central makes bank reconciliation easier by analyzing bank statements that you import into Business Central, matching transactions, and proposing entries for transactions that weren’t auto-matched. By comparing and interpreting transaction descriptions, amounts, dates, and patterns across fields, Copilot can help you improve the accuracy of your financial records while reducing manual effort.

Boost customer service with inventory forecasting

Effective inventory management is crucial in a competitive business environment as it can significantly influence a company’s success and customer retention. This process involves balancing customer service with cost control. Maintaining low inventory reduces working capital, but risks missing sales due to stock shortages. Using AI, the sales and inventory forecast extension uses past sales data to forecast future demand, helping to prevent stockouts. Once a shortfall is identified, Business Central streamlines the replenishment process by generating vendor requests, helping you keep your customers happy by fulfilling their orders on time.

Make data-driven decisions with analysis assistance

Business Central has powerful built-in capabilities to create analytical views of data, but manually constructing those views requires time and skill. Copilot simplifies analysis by transforming raw data into clear views with totals, grouping, pivots, and filters—all from simple text instructions and without ever leaving Business Central. Prompted by just a simple sentence, Copilot can identify trends and anomalies in your data, helping you make data-driven decisions that propel your business forward